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One hospital management system for every department

Every team works from the same patient record. No re-typing, no lost paperwork.

MedChaaya hospital admin dashboard: OPD queue with waiting times, bed occupancy, inpatients, today's collections and items that need action

In short

  • Every department on one patient record
  • Switch on only the modules you need
  • Guided setup and bulk imports to go live
01

Front desk and registration

Find a patient by MedChaaya ID, username, email or mobile, or register a new one. A hospital-specific UHID is issued from a gap-free sequence.

  • Possible-duplicate warning on name, date of birth, gender and mobile
  • Walk-ins, booking, check-in and token issue
  • Live queue with priority patients and drag-to-reorder
  • Scan & Share QR for patients who arrive with ABHA
02

Outpatient (OPD)

Doctor schedules, appointments and a live queue, through to the consultation note, prescription and test orders.

  • A slot cannot be double-booked
  • Intake and vitals recorded before the doctor opens the visit
  • Visit cannot be completed without a saved note
  • Consultation charge posted to billing, with note and prescription PDFs
MedChaaya doctor OPD queue: a teleconsultation ready to start, today's counts by status, and live queue cards with tokens and intake status
03

Inpatient (IPD)

Admit from an OPD referral or directly, and manage the stay on a live bed board.

  • Bed categories, floors, wards, rooms and beds
  • Reserve, allocate and transfer beds, with daily bed charges posted to billing
  • Ward vitals, nursing notes, doctor rounds and inpatient orders
  • Discharge with a clearance checklist across pharmacy, lab, radiology, procedures and billing
MedChaaya bed board for a general ward showing occupied, cleaning, reserved and available beds with patient names and daily rates
04

Billing and finance

Charges arrive automatically from OPD, lab, radiology, pharmacy and bed stays, then become gap-free, financial-year-based invoices.

  • Cash, card and UPI payments recorded, with numbered receipts
  • Advances, discounts, refunds and a patient ledger
  • Voids, discounts and refunds need a second person to approve
  • Daily collection, outstanding, doctor and department revenue reports
MedChaaya billing desk for an inpatient account: consultation, bed, nursing and lab charges with status, amount and current balance
05

Pharmacy and purchasing

Dispense from a prescription queue and keep stock accurate by batch and expiry. Buy through an approval trail.

  • Earliest-expiring batch dispensed first
  • Schedule H, H1 and X drugs need a prescription line
  • Returns and ward indents in the same screen
  • Purchase request, order, goods receipt, supplier invoice, payment and returns
MedChaaya pharmacy inventory listing medicine batches with batch numbers, expiry dates, MRP and available quantity
06

Laboratory and radiology

Orders from OPD and IPD flow to the lab and radiology desks, and approved reports flow back to the doctor and patient.

  • Test catalogue with parameters and age and gender reference ranges
  • Normal, low, high and critical flags
  • Pathologist and radiologist approval before delivery
  • Reports on your hospital letterhead
MedChaaya lab report for a complete blood count with values, reference ranges and normal or high flags, awaiting pathologist approval
07

Immunization and wellness

A vaccination desk that follows the Indian National Immunization Schedule, with wellness records alongside OPD.

  • Screening, administration and observation
  • Adverse-reaction tracking, with an alert to hospital admins for severe reactions
  • Next-dose scheduling and vaccination certificates
  • Lifestyle, sleep, steps and women's health records
08

Command board and reports

The hospital admin sees live operations on one board and period reports with date, branch, department and doctor filters.

  • OPD queue and longest wait, bed occupancy, inpatients and collections
  • An action queue for stock, labs, expiry and billing
  • Revenue trend, payment-mode mix and diagnostics turnaround
  • Pharmacy risk and the purchasing pipeline
09

Branches, roles and permissions

Set up branches and departments once, then give each person only the access their job needs.

  • Permission groups with ready-made templates for front desk, ward nurse, cashier, pharmacy, lab, radiology, purchasing and immunization
  • Per-user overrides, and an explicit deny always wins
  • Doctors and staff at several hospitals switch between them from the header
  • An approval matrix, and staff requests for extra access that an admin approves
10

Compliance and governance

Keep licences, registrations, inspections and policies current instead of tracking them in spreadsheets.

  • Facility licences and approvals, with certificates and renewal owners
  • Professional registrations and clinical privileges; lapsed credentials block clinical actions
  • Inspections and accreditation assessments with corrective actions (CAPA), and statutory return schedules
  • Versioned SOPs with read acknowledgements, a renewal calendar and a field-level change log
MedChaaya compliance renewal calendar listing overdue and upcoming licence and registration renewals
11

Committees and emergency codes

Run statutory committees and hospital emergency codes from the same system.

  • NABH and statutory committees with membership, meetings, quorum, minutes and follow-up actions
  • Call an emergency code; responders get a full-screen alert on any open MedChaaya page
  • Mock drills with a debrief, and an audit of how quickly each code was answered
12

Bring your hospital live

A guided checklist takes the hospital admin from an empty hospital to a working one.

  • A main branch, nine starter departments and permission templates are created for you
  • Branding for the portal and printed letterhead
  • Import doctors, staff and patients from CSV or Excel, with progress and an errors file
  • Print Scan & Share QR codes and post announcements

Common questions

Can we start with only some modules?

Yes. OPD alone is a complete starting point. You can switch on IPD, billing, pharmacy and the others when you are ready.

Do you support more than one branch or hospital?

Yes. Hospitals have branches and departments. Doctors and staff who work at several hospitals switch between them from the header, and each switch loads that hospital's own data and permissions.

How is onboarding handled?

Your hospital is created with a main branch, starter departments, permission templates and a first admin login. A setup checklist then guides the admin through branches, schedules, beds, billing and diagnostics, and existing patient, doctor and staff lists can be imported from CSV or Excel.

How do hospital staff and doctors get access?

The hospital admin invites doctors, onboards staff and assigns permission groups, one at a time or by bulk import. Doctors can also sign up themselves, and patients sign up or are registered by the front desk.

Can we import our existing patient, doctor and staff lists?

Yes. Import them from CSV or Excel. MedChaaya shows progress, gives you an errors file for rows it could not import, and lets you choose whether duplicates are skipped, replaced or kept.

How is MedChaaya priced?

Hospitals subscribe to a plan and switch on only the modules they need. Contact us for plan options. Doctors and patients can create an account to see the current access options.

Want to see it in action?

We'll show you MedChaaya with your own workflows.

Request a demo